From Career Pivot to Career Confidence
Our client—a SaaS industry expert—wanted to create a self-paced online program that would help professionals transition from their current careers into Customer Success Manager (CSM) roles within tech. They had deep knowledge of the CSM landscape and a vision to make these roles accessible to career changers, but they needed support translating that expertise into a clear, actionable learning pathway on the Skool platform. They came to Imagine8 to build the program from the ground up—with a focus on clarity, confidence, and career readiness.
We worked closely with the client to map out the full transformation—from 'Where do I even start?' to 'I'm ready to apply for CSM roles.' Each stage was broken down into clear, confidence-building steps, with practical milestones along the way.
We created comprehensive materials to support the career transition journey.
We structured the entire course using Skool's modular format.
The Imagine8 team was engaged to design and develop an end-to-end online course experience.
A great course isn't just about information—it's about building belief and showing people what's possible. When you're guiding people through a major career shift, structure, clarity, and support are everything.
Learners reported feeling confident and supported throughout the process
The structure allowed for repeatable, evergreen enrolment
Tools created in the course were used directly in job interviews and applications
The Skool platform created a community of peers, helping users stay motivated and on-track
“Imagine8 helped us turn our vision into a real, working course—one that people actually complete, use, and share. Their structure made the difference.”
Let's talk about how we can help you build training that sticks, systems that scale, and leaders who inspire.
