Imagine8 Consulting
Imagine8 Consulting
Skilled Trades

Difficult Conversations Workshop

Turning Tension into Teamwork – A Power Workshop for Skilled Trades

In high-risk, high-pressure environments like the arborist industry, clear communication is critical—not just for safety, but for team culture, trust, and performance. Our client, a leader in the skilled trades sector, identified a recurring challenge: team members were avoiding difficult conversations, which led to unresolved conflict, inefficiencies, and rising frustration across crews. They needed a practical, engaging training session to help their people speak up, de-escalate tension, and handle tough conversations with confidence.

What We Delivered

The Imagine8 team designed and delivered a 3-hour power workshop, tailored specifically for the skilled trade context. This workshop was created for busy, hands-on professionals, focusing on real talk, relatable examples, and tools they could use the very next day on the job.

Workshop Design

The training was a live 3-hour workshop designed for maximum impact in minimal time.

  • A tailored flow focused on managing difficult conversations in high-stakes, team-based environments
  • Custom scenarios and language grounded in real-world arborist challenges

Downloadable Job-Ready Tools

We provided practical tools to support immediate application.

  • Conversation Frameworks: Structured guides for initiating and navigating difficult discussions
  • Self-Check Prompts: Quick mental checks to ensure effective communication
  • Communication 'Cheat Sheets': Field-ready summaries for quick use on the job

Key Outcomes

Immediate skill application: Participants left with immediately usable tools and a clear plan for applying their new skills

Crew leaders and team members reported a significant increase in their confidence to initiate and navigate difficult conversations

The program fostered a culture of open communication, leading to reduced conflict and a more cohesive, high-performing team

Ready to Get Started?

Let's talk about how we can help you build training that sticks, systems that scale, and leaders who inspire.