Imagine8 Consulting
Imagine8 Consulting
Tourism

Tourism Learning Platform

Scaling Smarter – Actionable, Bite-Sized Learning for Tourism Professionals

Our client, an international training platform in the tourism industry, set out to build a modern learning library to upskill professionals across the sector. The goal was to offer short, practical modules that could be accessed anytime, anywhere—empowering operators, managers, and frontline staff with tools they could use immediately. To succeed, the platform needed more than just information—it needed structured, relevant learning experiences rooted in real-world tourism challenges. That's where the Imagine8 team came in.

Industry Interviews

To ensure every module reflected lived experience in the field, our team conducted a series of interviews with tourism professionals from across the country.

  • The most common capability gaps in day-to-day operations
  • Real-life examples and success stories
  • Language and tone that would resonate with learners on the ground

The Project Scope

We were engaged to help develop and structure multiple online learning modules, ensuring they were engaging, grounded in practice, and scalable across diverse user groups.

  • Writing and refining course content
  • Designing intuitive, action-focused learning flows
  • Collaborating with subject matter experts to validate and shape each topic
  • Ensuring the learner experience was consistent, accessible, and genuinely valuable

Content Development & Editing

We created and refined content using a consistent, learner-friendly approach.

  • For some modules, we built the content from scratch based on the insights gathered
  • For others, we reviewed and restructured existing material to improve clarity and flow
  • Every module followed a consistent format, making it easier for learners to navigate and complete

Learning Experience Design

We applied microlearning principles to maximize engagement and retention.

  • Applied microlearning principles to keep modules short, focused, and mobile-friendly
  • Designed clean, intuitive layouts that guided learners from idea to action
  • Included downloadable tools, reflection prompts, and knowledge checks to support application beyond the screen

The Takeaway

Great content starts with listening. By designing learning from the ground up—guided by the voices of real tourism professionals—we helped our client build training that doesn't just inform, it transforms.

Key Outcomes

Courses completed in under 30 minutes—designed for busy professionals

Learner feedback highlighted clarity, relevance, and ease of use

Platform adoption increased as users saw immediate value in applying course insights

Client teams could scale quickly, using our instructional structure as a model for future modules

Amanda has been a joy to work with. She is proactive, flexible, efficient and fun. I'd recommend her to anyone that needs content creator.

Ready to Get Started?

Let's talk about how we can help you build training that sticks, systems that scale, and leaders who inspire.